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How to reach TourSprig: fix something in a booking site review, ask about a traveler review you sent, or ask how we rate tour and activity sites.

Last updated: November 14, 2026

Something in a review is wrong or out of date

Tell us which booking site, which part of the review, and what has changed (a refund policy, a fee, a contact option). We check it against the site itself and update the page.

About a traveler review you sent

Traveler reviews are read by our team before they appear, so a new one can take a little while to show. If you want yours changed or removed, tell us the site and the name you used.

Tour operators and booking sites

If you run a tour, ticket or activity booking site and something on your page is incorrect, send us the details and a public source for them. Scores and traveler ratings are not for sale and cannot be changed on request.

What we cannot help with

We do not take bookings, payments, cancellations or refunds. For anything about a booking, contact the site or the tour operator you booked with.